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Pitt County Government

Sam Tyson, Manager
Pitt County Office Building
1717 W. 5th Street
Greenville, NC 27834-1696

252.830.4611 (Fax)

A division of Pitt County Emergency Management, the 9-1-1 Communications Department serves as Pitt County's 9-1-1 location for public safety matters. Communications receives emergency response calls for all municipal and unincorporated parts of Pitt County, 24 hours a day. 9-1-1’s telecommunicators dispatch 21 fire departments, 11 rescue squads, 1 Quick Response Vehicle, and transfer calls to 11 law enforcement agencies as required to render assistance.

24 hours/day, 7 days/week.

about 9-1-1 service

Mission and Responsibilities

The mission for the staff of the Pitt County Communications Department is to promote and enhance the quality of life in Pitt County by professionally dispatching the emergency... more»


The Pitt County 9-1-1 Center was established in September of 1988. In November of 1989 the 9-1-1 center implemented a Computer Aided Dispatch (CAD) system... more»


All telecommunicators must be Nationally and State certified to perform EMD. They also have to maintain a current CPR certification... more»

About 9-1-1 Service

Educational Brochures


When To Call 9-1-1

A call to 9-1-1 should always be a call for help, only use 9-1-1 for life threatening incidents to include:

  • If someone is hurt.
  • If you see someone doing something illegal.
  • If you see someone hurting someone else.
  • If you smell smoke or see fire.

When NOT To Call 9-1-1

  • To get information. Use the non-emergency number for the agency you wish to contact.
  • If your lights go out. Contact your Utility Provider.
  • NEVER call 9-1-1 as a joke.
  • Do Not call 9-1-1 just to see if it works, IT DOES!

Calls to 9-1-1 from cellular phones and pay phones are FREE.

Center Pictures

Department Spotlight Video (31.3 MB)