E-911 Addressing Frequently Asked Questions

1.) Why does our community want to change to Pitt County’s E-911 Addressing system?

Pitt County’s E-911 addressing system allows for the best possible response time during an emergency.

Conversion works toward the goal of establishing a consistent addressing system through out the entire county.

2.) How will this affect my mail?

If you are using a post office box, there will be no change in the way you receive mail. However, you will need to post the assigned number on your structure where it can be seen from the street.

If you receive mail at your home/business, you should begin changing your mailing address as soon as possible. You can acquire a change of address card from your mail carrier or the local post office. As you receive mail, you should fill out the change of address section that is usually supplied by the sender.

You will be able to receive mail at your old address for one year while you are converting to the new E-911 address.

3.) How do E-911 personnel know about my address change?

The first place you should notify of your new address is the telephone company. If you receive your mail at a post office box, let the telephone company know this new number is your physical address. If you will be receiving mail at the new address, let them know this new number will be your physical address as well as your mailing address. Once the telephone company is aware that the new number is your physical address, that address is associated with your telephone number. When you dial 911, the dispatcher automatically knows where you are calling from.

4.) How will the newly assigned numbers be different from what I already have?

The new number is based on an equal interval system, which allows one address assignment every 26.4 feet on each side of the road. This means that the greater the distance between you and your neighbor, the greater the number gap will be. This system allows for future growth so that every structure will have a unique address.