Social Services

Purpose
The purpose of Pitt County Department of Social Services (DSS) is to enable individuals to function at their maximum capacity, to become self-sufficient, to improve their standard of living, to learn to cope adequately with their problems, and to provide preventive services that will avoid family breakup and enable individuals to remain in their own homes. Pitt County DSS provides financial assistance and human services to all County residents who meet eligibility criteria. The three main program areas are Income Maintenance Programs, Social Work Programs, and Prevention Services. Our programs are housed in two separate locations. Please click on Services and Programs to find where our offices are located and services provided at each location.

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MEDICAID TRANSFORMATION INFORMATION 

Graphic banner for the North Carolina Medicaid Transition

From October 14 - December 13, 2019, North Carolina will be enrolling participants of our area into Medicaid Managed Care.  

HERE'S WHAT YOU NEED TO DO TO ENROLL:

1 Choose a primary care provider (PCP):
To keep your doctor, clinic or other health care provider as your PCP, find out which health
plans they work with. You can also choose a new PCP.

2 Choose a health plan in NC Medicaid Managed Care:
A health plan is a group of doctors, hospitals and other providers. They work together to give
you the health care you need. Learn more: www.ncmedicaidplans.gov/choose/compareplans

3 Enroll in one of these ways:
    • Go to www.ncmedicaidplans.gov
    • Use the NC Medicaid Managed Care mobile app
    • Call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588)
    • When you receive an enrollment form, fill it out and mail or fax it back

For a full list of common questions and answers related to Medicaid Transformation, CLICK HERE (EN ESPAÑOL).

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ADDITIONAL INFORMATION

NOTICE OF YOUR RIGHTS UNDER HAWKINS VS. COHEN

Please click here to find out more detailed information.

Notice of Adult Medicaid Optical Coverage effective Jan. 1, 2019
Please click here to find out more detailed information.

Report Child/Adult Abuse or Exploitation
To make a report of child or adult abuse and/or exploitation, please call 252-902-1110 or 252-902-1111 and follow the appropriate prompts.

After Hour Emergency Calls
To report incidents of abuse or neglect after normal operating hours, call 252-830-4141. Your call will be answered by the Pitt County Sheriff’s Department. You should ask for the Social Worker on call.
Survey
Please tell us how we are doing by completing this survey.

Work Permits

One Church One Child 
The Pitt County One Church One Child Program is an outreach program between the Pitt County Department of Social Services and local area churches. This organization is designed to make a positive difference in the lives of our foster care and the families that care for them. View the One Church One Child Mission Statement (PDF).

Annual Reports