Contact Us






 

Directions


Pitt County Office Building

1717 W 5th Street

Greenville, NC 27834

 


Physical Address:

Human Services Center

203 Government Circle

Greenville, NC 27834


 

Physical Address:
Human Services Center Annex
112 Health Drive
Greenville, NC 27834

 
252-902-1110

Contact the Department

Central Email Address for Economic Services Programs (Medicaid, Food and Nutrition Services and Work First Family Assistance)
Email: dss.economicservices@pittcountync.gov


Hours

Monday - Friday

8 a.m. - 5 p.m.


Alternate Phone

Phone: 252-902-1111


After Hour Emergency Calls

To report incidents of abuse or neglect after normal operating hours, contact the following phone number. Your call will be answered by the Pitt County Sheriff's Department. You should ask for the Social Worker on call.


Phone: 252-830-4141



Child Support 


 

 

Phone:  252-902-1300

 

Individuals are encouraged to use the website, https://nddhacts01.dhhs.state.nc.us/,  to set up their own passwords and retrieve information such as upcoming court hearings and payments and the name, telephone number and email address for their agent.  Individuals are also encouraged to use 1-800-992-9457 (North Carolina Child Support Call Center number) to find out information by speaking with an actual person.   Call center staff can do various child support tasks as well.  The call center is staffed between the hours of 7:30am -  7:30pm Monday – Friday.


 



Los Números de Teléfono de los Interpretes

Phone: 252-902-1113

Phone: 252-902-1225

Phone: 252-902-1406

   


 

Staff
 Name  Title  Email  Phone 
Averette, Bryan Economic Support Services AdministratorEmail  252-902-1154 
Rochelle, SharonDirectorEmail  252-902-1110 
Mears, NikkiDeputy DirectorEmail252-902-1126
VacantBusiness OfficerEmail 
VacantChild Welfare Program AdministratorEmail
Clark, Ashley Executive Assistant/Clerk to DSS BoardEmail 252-902-1424 
Franklin, Kandice
Adult Services Program ManagerEmail 252-902-1396
Scott, SonyaFamily Support Services AdministratorEmail252-902-1314

County Office Building Fax Numbers

Department Fax Number
Adoption - Child Placement 252-902-1873
Adult Services 252-902-1859
Child Care and Foster Care Fiscal (Business) Office 252-902-1862
Child Protective Services In-Home Services 252-902-1873
Child Protective Services Intake and Investigation 252-902-1877
Foster Care 252-902-1881
Subsidized Child Care Services 252-902-1882

Human Services Center Fax Numbers

Department Fax Number
Adult Medicaid
252-902-1890
Child Support Enforcement
252-902-1867
Family & Children's Medicaid
252-902-1868
Food & Nutrition Services
252-902-1891
Customer Care Reception Desk
252-902-1879
Program Integrity (Fraud)
252-902-1892
Work First Services
252-902-1858