Contact Us



Pitt County Office Building

1717 W 5th Street

Greenville, NC 27834


Physical Address:

Human Services Center

203 Government Circle

Greenville, NC 27834


Physical Address:
Human Services Center Annex
112 Health Drive
Greenville, NC 27834


Contact the Department

Central Email Address for Economic Services Programs (Medicaid, Food and Nutrition Services and Work First Family Assistance)


Monday - Friday

8 a.m. - 5 p.m.

Alternate Phone

Phone: 252-902-1111

After Hour Emergency Calls

To report incidents of abuse or neglect after normal operating hours, contact the following phone number. Your call will be answered by the Pitt County Sheriff's Department. You should ask for the Social Worker on call.

Phone: 252-830-4141

Child Support 



Phone:  252-902-1300


Individuals are encouraged to use the website,,  to set up their own passwords and retrieve information such as upcoming court hearings and payments and the name, telephone number and email address for their agent.  Individuals are also encouraged to use 1-800-992-9457 (North Carolina Child Support Call Center number) to find out information by speaking with an actual person.   Call center staff can do various child support tasks as well.  The call center is staffed between the hours of 7:30am -  7:30pm Monday – Friday.


Los Números de Teléfono de los Interpretes

Phone: 252-902-1113

Phone: 252-902-1225

Phone: 252-902-1406



 Name  Title  Email  Phone 
Averette, Bryan Economic Support Services AdministratorEmail  252-902-1154 
Rochelle, SharonDirectorEmail  252-902-1110 
Mears, NikkiDeputy DirectorEmail252-902-1126
VacantBusiness OfficerEmail 
VacantChild Welfare Program AdministratorEmail
Clark, Ashley Executive Assistant/Clerk to DSS BoardEmail 252-902-1424 
Franklin, Kandice
Adult Services Program ManagerEmail 252-902-1396
Scott, SonyaFamily Support Services AdministratorEmail252-902-1314

County Office Building Fax Numbers

Department Fax Number
Adoption - Child Placement 252-902-1873
Adult Services 252-902-1859
Child Care and Foster Care Fiscal (Business) Office 252-902-1862
Child Protective Services In-Home Services 252-902-1873
Child Protective Services Intake and Investigation 252-902-1877
Foster Care 252-902-1881
Subsidized Child Care Services 252-902-1882

Human Services Center Fax Numbers

Department Fax Number
Adult Medicaid
Child Support Enforcement
Family & Children's Medicaid
Food & Nutrition Services
Customer Care Reception Desk
Program Integrity (Fraud)
Work First Services