Coronavirus (COVID-19) Information Page

This page displays all COVID-19 response efforts from Pitt County and its municipal and community partners.  (Para español, HAGA CLIC AQUÍ)

’SAFER AT HOME: PHASE 2.5’ ORDER: 

On Tuesday, September 1, 2020, Governor Roy Cooper issued EXECUTIVE ORDER 163, announcing a careful step forward, moving North Carolina into “Safer At Home Phase 2.5" restrictions, beginning 5:00 PM on Friday, September 4, 2020

CASE INFORMATION

To view the total COVID-19 cases and COVID-19 related deaths in Pitt County, please refer to the graphs below provided by the North Carolina Department of Health and Human Services (NCDHHS). Total cases include all laboratory confirmed cases since March 19, 2020. Many of these cases have now recovered and are no longer considered active.  The following represents Pitt County's current active and estimated recovered** cases.

  • CURRENT ACTIVE COVID-19 CASES IN PITT COUNTY:  719
  • CASES ESTIMATED RECOVERED**:  4,133

**RECOVERED means more than simply “feeling better” – there are many factors that go into determining what a full recovery is. Since there is not yet a universal standard on what it means to be “fully recovered” from COVID-19, we are only reporting “estimated and assumed” recoveries.  Recovered estimates are manually calculated and only updated periodically, as time and data permit.  Recovery estimation is calculated by taking the date a person was tested and adding 15 days (the 14 days CDC recommends waiting after infection +1). This calculation will overestimate recovery for some (if they actually recovered in less than 14 days) and underestimate it for others (if in some cases it took more than 15 days to recover).

September 2020

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COVID-19 MEDIA  

  • Every Wednesday at 10:00 AM the Pitt County Public Health Director, Dr. John Silvernail provides a weekly, in-person interview opportunity for local media
  • These interviews are posted on the Pitt County YouTube channel
  • To view all COVID-19 media from Pitt County, CLICK HERE  

PROJECTIONS

  • The Institute for Health Metrics and Evaluation (IHME) is an independent global health research center at the University of Washington 
  • Referenced in a White House press briefing as the "Chris Murray Model," the IHME has produced COVID-19 projections for every nation in the World, and every State in the United states 
  • To view the latest COVID-19 projections, CLICK HERE
    COVID-19 Projection Curves Graphic Opens in new window

COUNTY DEPARTMENTS & FACILITIES

ANIMAL SERVICES (PCAS)

  • Until the "Safer At Home" order is lifted the Animal Shelter will be closed on Saturdays
  • All volunteer programs are suspended while the "Safer At Home" order is in effect
  • All services are now by appointment only – NO walk-ins will be accepted
  • DO NOT bring at-risk individuals to appointments
  • If you have lost a pet, you can view all animals currently at the Shelter by clicking CLICK HERE
  • For full updates on service impacts to PCAS, click CLICK HERE

COURTHOUSE / CLERK OF COURTS

  • Court offices in the Pitt County Courthouse will remain open for business.  However, unless you are required to appear in-person to conduct your business, attorneys and the public are strongly encouraged to use email and telephone to communicate with staff of the 3A Judicial District.
  • As of July 1, face masks / coverings are required by all persons in the Courthouse or judicial facilities (with some exemptions), to read the full Administrative Order, CLICK HERE 
  • To view all announcements from the North Carolina Judicial Branch, click here, CLICK HERE  

PUBLIC HEALTH

  • The Pitt County Health Department is operating our normal business hours of 8:00 AM – 5:00 PM, Monday - Friday
  • Tuesday Late Clinic will continue to operate until as normal.
  • To protect both patients and employees, we ask that you do not enter our building if you are sick
  • Some WIC services can be conducted by phone, for more information regarding these WIC services call 252-902-2393
  • For more information regarding other services, please call the main number at 252-902-2300.

REGISTER OF DEEDS

  • To view the COVID-19 response measures taken by the Register of Deeds Office, CLICK HERE.

SOCIAL SERVICES (DSS)

ALL clients will be served, however for your safety we are strongly encouraging that you: 

  • NOT bring at-risk individuals to the agency
  • NOT come to the agency if you are sick
  • LIMIT all in-person visits to the agency and use online or phone methods where possible
  • Due to concerns over potential impacts from COVID-19, delivery methods for the following programs may be altered: Food and Nutrition Services, Energy Programs and Services. 
  • Work First has now waived face-to-face interviews
  • All interviews will be completed by phone. In the event a citizen arrives at the Human Services building, they will be provided an application to sign and must provide a working telephone number in order to conduct a telephone interview
  • Manage your child support case without visiting the office, CLICK HERE.
  • To view full details on DSS services during this time, CLICK HERE

Pandemic Electronic Benefit Transfer (P-EBT) Program

  • North Carolina has been approved for the new Pandemic Electronic Benefit Transfer (P-EBT) program 
  • This program will provide extra help buying groceries for the families of the more than 800,000 children who normally receive free and reduced lunch at school
  • Families will receive approximately $371 in total P-EBT benefits per child, provided over two installments 
  • Unused benefits will rollover month-to-month and must be used within 365 days
  • For full program details CLICK HERE

SHERIFF’S OFFICE (PCSO)

For updates and contact information for PCSO, CLICK HERE.

TAX ADMINISTRATION

All services are now by appointment only

MUNICIPALITIES

GREENVILLE

  • To conduct business with the City online, CLICK HERE or call 252-329-2489
  • For all updates on the latest impacts to City services, programs, and operations, click CLICK HERE.

AYDEN

  • The public is encouraged to schedule appointments for meetings with staff
  • Face masks are also encouraged to be worn for face-to-face meetings
  • Services such as trash and recycling will continue to run on regular schedules, however service levels and times are subject to change.
  • Utilities, planning and permitting requests/services should be made by phone or email. Visit us at ayden.com or call 252-481-5817 for assistance.
  • Payment of utility bills can be made using one of the following methods:
  • For up-to-date information from the Town of Ayden regarding Town activities and services, CLICK HERE.

BETHEL

  • The Town of Bethel has issued a Declaration of a State of Emergency, which became effective on March 17, 2020

FARMVILLE

  • The community is encouraged to make payments via mail, email / online at www.municipalonlinepayments.com/farmvillenc, or the drive through window / drop box. 
  • For general town questions, please call 252-753-5116.
  • For updates on the latest impacts to Town services, programs, and operations, click CLICK HERE.

GRIMESLAND

  • For updates on the latest impacts to Town services, programs, and operations, click CLICK HERE.

WINTERVILLE

  • Services such as trash and recycling will continue to run on regular schedules, however service levels and times are subject to change should circumstances necessitate such.
  • Utilities, planning and permitting requests/services should be made by phone or email. The contacts information for each Department are as follows:
  • Payment of utility bills can be made using one of the following methods:
    • Web-services - https://billpay.wintervillenc.com/entity/login_main.aspx; or
    • Phone options to pay utility and other bills - 252-756-2221 (the convenience fee of $3.00 for processing phone payments will be suspended during the emergency period). 
    • Town of Winterville will not disconnect services due to non-payment and late fees will be waived during the emergency period. Customers are reminded that they will be responsible for payment of bills owed.
  • For updates on the latest impacts to City services, programs, and operations, click CLICK HERE.

COMMUNITY PARTNERS

COOPERATIVE EXTENSION

  • ALL face to face Pitt County 4-H activities have been SUSPENDED until further notice  
  • The  Pitt County NC Cooperative Extension office has CANCELLED all face to face programming until further notice
  • To view information regarding COVID-19 Food Safety Resources, CLICK HERE.
  • North Carolina Cooperative Extension COVID-19 Resources and InformationCLICK HERE.
  • The Leroy James Farmers Market is considered an essential local food source and is OPEN on Saturdays from 8:00 AM - 1:00 PM
  • The Pitt County Food Finder app (www.FoodForPitt.org) has been updated with COVID 19 meal services for students and emergency food assistance sites

GREENVILLE UTILITIES COMMISSION (GUC)  

  • GUC is temporarily suspending all disconnections due to non-payment and will be helping customers who need help work out payment arrangements on an individual basis. Customers who need help with a payment arrangement should either fill out this form to request assistance, email us at pay@guc.com, or call 252-752-7166 to speak with a Customer Service Representative about their specific situation.
  • For full information on GUC preparedness and response, CLICK HERE.

GREENVILLE - PITT COUNTY CHAMBER OF COMMERCE  

  • The Greenville-Pitt County Chamber of Commerce has created a COVID-19 Resource Guide to assist local businesses affected by the outbreak. 
  • To view this information CLICK HERE.

EAST CAROLINA UNIVERSITY (ECU) 

  • For the latest information regarding COVID-19 preparation and response from ECU, CLICK HERE.

PITT COUNTY SCHOOLS 

  • For the latest information regarding COVID-19 response from PCS, CLICK HERE

PITT COMMUNITY COLLEGE (PCC)

  • To view all information regarding COVID-19 preparation and response from PCC, CLICK HERE.

VIDANT HEALTH SYSTEMS

  • Vidant Health has established a COVID-19 community resource line 252-847-8000, available from 8:00 AM - 8:00 PM, 7 days a week
  • For the latest information from Vidant Health on the Coronavirus, CLICK HERE.
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ADDITIONAL RESOURCES 

GET THE FAQ’S

  • For answers to some of the most Frequently asked Questions (FAQ’s) regarding the Coronavirus, CLICK HERE.

INFORMATION ON CLOTH FACE COVERINGS

  • The Centers for Disease Control and Prevention (CDC) continues to study the spread and effects of COVID-19 across the United States, and has provided updated guidance on using cloth face coverings
  • It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
  • To view the CDC guidelines on cloth face coverings, CLICK HERE.

KNOW YOUR W’S 

The NC Department of Health and Human Services is asking people to remember these three things as we stay strong and continue to flatten the curve and slow the spread of COVID-19.

If you leave home, practice your Ws: Wear, Wait, Wash

  • Wear a cloth face covering if you will be with other people 
  • Wait 6 feet apart. Avoid close contact.
  • Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.

These actions can protect our families and neighbors as the state takes a cautious step forward to ease restrictions while the virus is still circulating.

COVID-19 Know Your Ws Graphic 

2-1-1 INFORMATION HOTLINE

Brought to you by the United Way. Simply dial 2-1-1 or 888-892-1162 to reach a caring professional who can access a network of resources in your community or visit NC211.org.

We can help you find ...

  • Food, housing, and utility assistance
  • health care services
  • Counseling, mental health, and substance abuse services
  • Senior services
  • Education and employment assistance
  • Financial education and credit counseling
  • Disaster services

ASSISTANCE FOR BUSINESSES

  • The North Carolina Small Business and Technology Development Center (SBTDC) is here to help you navigate this unprecedented event
  • To view all services available from the SBTDC, CLICK HERE.

HAND WASHING

  • Washing your hands is one of the most important and effective ways to prevent the spread of disease
  • For a short video on proper hand washing CLICK HERE

RUMOR CONTROL

  • Rumors can easily circulate within communities during a crisis. Make sure to stay informed with FEMA’s updated myth vs. facts related to the federal (COVID-19) response, CLICK HERE.

INFORMATION FOR THE DEAF / HARD OF HEARING

  • To view a special message from NC Division of Services for the Deaf and Hard of Hearing about the COVID-19, CLICK HERE.
  • To view a special message from NC Division of Services for the Deaf and Hard of Hearing about taking care of yourself during COVID-19 outbreak, CLICK HERE.

Tobacco Use and COVID-19 

  • Individuals who smoke or vape are at greater risk of developing complications from COVID-19. 
  • A person’s health begins to improve in as little as 20 minutes after quitting smoking. 
  • Need help quitting? Call 1-800-QUIT-NOW or visit www.QuitlineNC.com .

ADDITIONAL INFORMATION

  • Spread Prevention Information: For information how you can help stop the spread of germs, CLICK HERE 
  • Coronavirus Hotline: If you have specific questions or concerns related to Coronavirus, call 866-462-3821 for more information. In the event of an emergency, please call 9-1-1. You can also submit questions online by selecting Chat at www.ncpoisoncontrol.org.

For more information of COVID-19, please visit the following links:

DONATIONS 

  • MANUFACTURED MASKS: If you, your business, or organization has new, unused masks or other manufactured protective personal equipment (PPE’s), please contact Pitt County Emergency Management (PCEM) by calling 252-902-3950, or CLICK HERE to message them and arrange for pickup or delivery.  These items will be used by first responders as part of front-line response efforts. (Specifically preferred are: N95 masks - surgical masks - face shields - gowns - and shoe covers)
  • CLOTH MASKS: If you, your sewing group, or other organization would like to make or donate cloth masks, please contact Churches Outreach Network by calling 252-717-9600, or CLICK HERE to message them and arrange for pickup or delivery.  These items will be distributed to the public, for use in everyday environments that are not high-risk.  

(IMPORTANT: Please DO NOT provide donations to either location if you are sick)

COMMUNITY PARTNERS: SOCIAL MEDIA