Crisis Resources

During times of crisis, an individual may feel alone, overwhelmed, or lack the support needed to overcome challenges they are facing. Pitt County Department of Social Services wants to provide you with links to crisis services within the community provided through Trillium Health Resources. Trillium helps people connect with services for mental health, substance use and intellectual/developmental disabilities throughout eastern NC. This resource hub embraces North Carolina's Crisis Solutions Initiative to ensure people know where to get help quickly and effectively rather than going to a hospital emergency room when experiencing a behavioral health or intellectual/developmental disability crisis.

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Hope4NC includes a Crisis Counseling Program tailored for COVID-19, which will provide immediate crisis counseling services to individuals affected by the ongoing COVID-19 public health crisis.

Stressed? Need to talk? Call the HOPE4NC Helpline 1-855-587-3463 or CLICK HERE.



As a leader in the provision of behavioral health crisis services in Northeastern North Carolina, Integrated Family Services, PLLC (IFS) has expanded their services to include Crisis Chat for the Trillium coverage area. IFS provides online emotional support, crisis intervention, and suicide prevention services to individuals within our catchment area.

Learn more about the Integrated Family Services Crisis Chat through Trillium Health Resources CLICK HERE.

Who should use the IFS Crisis Chat program?

We're here to help, 24/7. If you live in one of the 26 counties in our catchment area and are experiencing any of the following situations, or just need to talk to someone, please use IFS's crisis chat for assistance:

  • Depression
  • Thoughts of despair
  • Going through a difficult time
  • Thinking about suicide

What should I expect during an IFS Crisis Chat session?

The goal of the IFS Crisis Chat service is to help you reduce stress and feel empowered to make healthy decisions. You will be asked questions regarding your safety, emotions, and thoughts surrounding the situation, feelings of depression, your current social situation, and if you have any thoughts of suicide. If a chat specialist feels you are in danger they will speak with you about linking with our Mobile Crisis Management team, accessing emergency services, and/or additional contact information to ensure your safety. The chat specialist will work with you to create a safety plan if necessary. IFS Crisis Chat does not provide mental health care or treatment and does not equal a therapist-client relationship. This service does not substitute for professional health care.

Do you have a friend or family member in a crisis?
Download this informational flyer regarding the Crisis Chat program.



MOBILE CRISIS TEAM involves all support, services, and treatment necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities 24 hours a day / 7 days a week. Crisis intervention services are provided at any location in the community to reduce barriers to service delivery.

Do you have a friend or family member in a crisis and needing in-person support?
Download this informational flyer regarding the Mobile Crisis Team.

Trillium is committed to caring and advocating for the well-being of the citizens in the community. Learn of more services offered through Trillium Health Resources by CLICKING HERE.

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