2021 Medicaid Transformation

The North Carolina Medicaid Division of Health Benefits with the Pitt County Department of Social Services has included information below for new and existing applicants for the 2021 Medicaid Transformation open enrollment period. The open enrollment period begins Monday, March 15, 2021 and lasts through Saturday, May 15, 2021.  If you receive Medicaid and need to enroll in a plan, watch for information coming to your mail box. These mailers will contain information that explains how to enroll. for more information, take a moment to watch the video below and read through the various links included on this page.

The Health Plans available in Pitt County are Healthy Blue, AmeriHealth Caritas, United Health and WellCare. If you don’t chose a plan by May 15, 2021 then one will be chosen for you.

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Most people will get the same Medicaid services in a new way – through health plans. They will be able to choose the health plan that is best for them. A health plan is a group of doctors, hospitals and other providers. They work together to give the health care needed. Everything will come from the same health plan. This includes physical health, behavioral health, and medicine. CLICK HERE to learn more.

Meetings and events

Learn more about NC Medicaid Managed Care. Join us at a community meeting or event.

Find meetings and events near you.

Get the free mobile app

To get the app, search for NC Medicaid Managed Care on Google Play or the App Store.

Use the app to find and view primary care providers (PCPs) and health plans for you and your family. Learn more about the free mobile app at Get answers. 

Find and view providers and health plans

Medicaid and NC Health Choice Provider and Health Plan Lookup Tool
You can use the Medicaid and NC Health Choice Provider and Health Plan Lookup Tool to find a PCP. Our new provider search will help you find the best PCP for you and your family.

To search for a provider, go to Find a provider.

Health Plan Choice Guide
You can use the Health Plan Choice Guide to view health plans. It will help you choose the best health plan to meet your health care needs.

To view health plans, go to View health plans.


Phone: 1-833-870-5500 (TTY: 1-833-870-5588)
Hours of operation: 7:00AM to 5:00PM, Monday through Saturday

For answers to common questions, go to Get answers.

NC Medicaid Managed Care restart
NC Medicaid Managed Care will start July 1, 2021. For now, keep getting Medicaid and NC Health Choice services the way you do now. To learn more, go to ncdhhs.gov.