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Emergency Management

Posted on: April 6, 2023

Premise Alert Program (PAP)

To assist telecommunicators and residents, Pitt County Emergency Management (PCEM) has added a layer of safety response with the Premise Alert Program (PAP).  PAP allows individuals or their families to provide essential information to 9-1-1 Communications, EMS and fire/police departments.  Information that may be submitted include special needs, physical or mental impairments, and other special considerations such as fence gate code, door lock code, hidden house key, bedroom location assistance or secondary contact information. 


Residents are encouraged to participate in PAP by completing the Premise Alert Request Form.  The form can be downloaded from the County website or received in person at PCEM located at 1717 West 5th Street, Greenville, N.C.  The data is securely stored in the County’s Computer Aided Dispatch (CAD) database and retained for one year.  Dispatchers will contact the requester after one year to confirm the information is current.   In the event of an emergency, 

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dispatchers will notify responders of the special considerations on file for the physical address.  Premise Alert Frequently Asked Questions are available at

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