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The original item was published from 9/12/2018 11:41:57 AM to 9/12/2018 2:03:25 PM.

News Flash

Emergency Incident Information

Posted on: September 12, 2018

[ARCHIVED] Medicaid and Food & Nutrition Services (FNS) Information for Hurricane Florence


Hurricane Florence is a dangerous storm that will have wide-ranging effects on North Carolina and the people that DHHS serves. This information will continue to be updated before, during and after the storm.

If you are a Medicaid beneficiary:

  • If you are evacuated you can still see a doctor, even if you are out of state.
  • DHHS will allow early prescription drug refills by Medicaid pharmacists to make sure you have enough medications throughout the storm.
  • If you have medical device that requires power let your county Department of Social Services (DSS) know.

If you receive Food and Nutrition Services (FNS):

  • Electronic Benefits Transfer (EBT) cards can be used at any authorized retailer, even if you are out-of-state.
  • Current Food and Nutrition Services households that have a food loss may request replacement benefits through their county DSS.
  • Lost or damaged EBT cards can be replaced by calling the EBT Call Center at 1-888-622-7328.

Call 211 if you have non-emergency questions

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