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The original item was published from 9/26/2018 4:38:37 PM to 12/1/2018 12:00:02 AM.

News Flash

Hurricane Florence Recovery

Posted on: September 26, 2018

[ARCHIVED] FEMA: Hurricane Florence Individual Assistance Fact Sheet


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Hurricane Florence Recovery – North Carolina

Individual Assistance 

  • To date, more than $33.2 million in Individual Assistance grants have been approved for survivors referred to FEMA’s Individuals & Households Program. More than $17 million of that has already disbursed to survivors.
  • Many survivors have needs beyond what FEMA programs provide, such as food, disaster unemployment, and other forms of assistance. Business owners who contact FEMA are referred to SBA.
  • FEMA works closely with state, federal, faith-based and voluntary agency partners to help match survivors who have remaining needs with the resources to best meet their needs.

How to apply for disaster assistance

  • Do not wait to begin cleaning up and making repairs. Take photos of your damage and save all receipts.
  • Do you have insurance? If you have a homeowners and/or flood insurance policy, file your claim immediately, before you apply for disaster assistance.
  • If you cannot return to your home, or you are unable to live in your home because of disaster damage, visit, or call 800-621-3362 (800-462-7585 TTY) to determine if state, voluntary, and local organizations are in your community to address your immediate needs.
  • If you can return to your home and it is safe, has working power, water, and sewer or septic service, visit to determine if state, voluntary, and local organizations are in your community can address any unmet needs.

Counties designated for Individual Assistance: Beaufort, Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Moore, New Hanover, Onslow, Pamlico, Pender, Pitt, Richmond, Robeson, Sampson, Scotland, Wayne and Wilson.

Daily Fact Sheet, Sept. 26, 2018 – page 2


Although FEMA cannot make you whole, it may help move your recovery forward

  • FEMA grants may help you make basic repairs so your home is safe, sanitary and secure.
  • Disaster assistance may also provide temporary help with a place for you and your family to stay while you build your own recovery plan.
  • After registering for disaster assistance, you may be referred to the U.S. Small Business Administration (SBA).

    • In times of disasters, SBA offers low-interest loans for businesses, homeowners and renters to help with disaster-related expenses and repairing or rebuilding your home.
    • SBA will contact you with information on how to apply.
    • There’s no obligation to accept a loan, but you may miss out on the largest source of federal disaster recovery funds if you don’t apply.

 Transitional Sheltering Assistance (TSA)

  • Transitional Sheltering Assistance is a sheltering option using participating hotels/motels to help fill a gap until survivors identify short or long-term housing solutions.
  • TSA is available to eligible survivors whose pre-disaster primary residence is in one of the following eight counties: Brunswick, Carteret, Craven, Columbus, New Haven, Onslow, Pender or Robeson.
  • Survivors that do not have the option to return home and are unable to have their housing needs met through insurance, congregate shelters, or rental assistance provided by FEMA or another agency (federal, state or voluntary) may be eligible for TSA.
  • Survivors will be notified of their eligibility through an automated phone call, text message, and/or email depending upon the method of communication they selected when they registered for assistance.
  • To locate participating hotels, visit, scroll down to the Quick Links section, and click on “Transitional Sheltering Assistance Hotel Locator.” You can also call the FEMA helpline at 800-621-FEMA or TTY 800-462-7585.
  • Continued eligibility is determined on an individual basis. When eligibility for a particular household ends, those survivors will be notified seven days prior to their checkout date.
  • FEMA provides rental assistance, home repair assistance and other forms of housing to help eligible survivors transition from TSA to a short or long-term housing option.

National Flood Insurance Program

  • To help speed the recovery, the National Flood Insurance Program is allowing advanced payments to policyholders on their flood insurance claims.
  • Policyholders who contact their insurer, can receive an advance payment of up to $5,000 on a flood claim, without an adjuster visit or additional documentation.
  • NFIP policyholders who have not yet filed a claim should call their agent or insurance company and file immediately. Policyholders who need assistance contacting their insurance company can contact the NFIP Call Center at 800-427-4661.
  • NFIP has already paid out more than $15 million in advanced payments to policyholders in North Carolina affected by Florence.

Additional Resources

  • North Carolina disaster survivors who lost food as a result of Hurricane Florence may be eligible to receive help. Call 2-1-1 to learn more.
  • The U.S. Department of Agriculture’s (USDA’s) Food and Nutrition Service approved a temporary waiver that will allow participants in the USDA’s Supplemental Nutrition Assistance Program (SNAP) in North Carolina to buy hot foods with their benefits through Oct. 31, 2018. FEMA is not responsible for distributing food stamps.
  • All students in IA-designated counties may receive free school meals provided by U.S. Department of Agriculture’s National School Lunch Program through Oct. 26, 2018.

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