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On Monday, January 10, 2020, Pitt County Emergency Management (PCEM) officially launched its use of AVL (automatic vehicle locator) technology within the Pitt County 911 system. Utilizing GPS location, AVL allows for 911 to send the unit closest to an incident based on unit location. Additionally, this system equips emergency medical vehicles with a Mobile Data Terminal (MDT), which allows staff in the field to see live call data from the 911 center, so that they can travel to calls while further reducing unnecessary radio traffic.
Through the combined implementation of these tools, greater efficiency in the dispatching and response of the EMS system is provided to the residents of Pitt County; while at the same time providing accountability and safety for the responders in the field. Currently all County EMS units have AVL capability, with MDTs installed in these vehicles. As of January 13, 2020 - 911 will be dispatching EMS units in the County based on their location to an incident. Citizens outside the city limits of Greenville and in unincorporated areas of the County will now have the benefit of the closest EMS unit being dispatched to their location in the event of a medical emergency.
This system was announced to the public in a presentation by Pitt County Emergency Management Director, Randy Gentry to the Pitt County Board of Commissioners, during their regular meeting at 9:00am on Monday, January 13, 2020.
For more information on AVL technology, and how it is being used in Pitt County CLICK HERE.
To learn more about Pitt County Emergency Management and the many services they provide to residents of Pitt County CLICK HERE.