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The original item was published from 3/17/2020 1:43:29 PM to 3/17/2020 5:56:22 PM.

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Social Services

Posted on: March 17, 2020

[ARCHIVED] Pitt County DSS Announces Program Modifications Due to COVID-19

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ALL clients will be served, however for your safety we are strongly encouraging that you:

  • NOT bring at-risk individuals the agency
  • NOT come to the agency if you are sick
  • LIMIT all in-person visits to the agency and use online or phone methods where possible

FOOD AND NUTRITION AND MEDICAID SERVICES:  Online and phone methods to apply for benefits include:

  • Visit EPASS.NC.GOV and complete an application online OR print out an application and mail it to: 203 Government Circle, Greenville NC 27834
  • Call Pitt County DSS 252-902-1352 to complete an application over the phone (once completed via phone, it will be mailed to you to sign and return so that we may continue the process)
  • Fax a completed application to 252-902-1858
  • At this time there is NO Emergency Food Stamp program.

ENERGY PROGRAMS / SERVICES: Crisis programs such as help with your energy bill can be done by calling 252-902-1110 to request an application be mailed to you for signature

CHILD SUPPORT:  Child Support options available in lieu of coming to the office include: 

  • NC Child Support Services website at At this site, you can:
    • Document Upload for the online application
    • Email My Caseworker
    • Manage My Personal Information
    • Anonymous Tip Form
  • CHILD SUPPORT KIDSLINE at 1-800-840-8757.  The Child Support Kidsline is an informational call center for questions about child support cases. Automated phone service is available 24 hours, 7 days/week. Customer service hours: Monday - Friday, 7:00 AM to 6:00 PM.


  • Applications for Special Assistance and Work First financial services must be done with a face to face interview until further notice
  • You CAN sign a statement giving someone else the opportunity to serve as your representative for most programs (AGAIN, Please do not come to our office if you are sick)

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