Here’s how you can identify a natural gas leak:
SMELL
Natural gas smells like rotten eggs
LOOK
Natural gas leaks often cause bubbling water, blowing dirt or dead plants. You may also see sink-holes and/or exposed pipe
LISTEN
Natural gas leaks often cause a hissing sound near a natural gas line or meter
If you smell natural gas or suspect a leak: Leave the area immediately
DO NOT try to repair or work on natural gas equipment. A trained technician will come to your home or business to restore service once repairs are complete on our system.”
After leaving the area, call Piedmont at 800.752.7504 or call 911
Call from a neighbor’s house or from another location far from the smell of natural gas
DO NOT use anything electrical that may create a spark; this includes cell-phones
DO NOT operate any light switches
DO NOT attempt to locate the source of a leak
DO NOT attempt to stop a leak
DO NOT return to the area until Piedmont Natural Gas or the emergency services have declared the area safe
DO NOT attempt to operate pipeline valves yourself. You may inadvertently cause more danger or additional damage
DO NOT attempt to extinguish a natural gas fire
