FAQs • Pitt County, NC • CivicEngage

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Who do I contact for a mental health crisis or suicide prevention?: Veterans may contact the Dept. of Veteran Affairs Emergency Mental Health Services at 919-286-0411, ext. 1765418 or call the Suicide Prevention Coordinator at 919-286-0411, ext.161026.

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Veteran Services

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1. Where is Pitt County Veteran Services located and what are the office hours?: We are located at 1717 W 5^th Street, Greenville, NC 27834 (Development Services Building). Our office hours are Monday-Friday from 8 a.m. to 5 p.m.; closed on major observed holidays.

2. Does Pitt County serve veterans and/or dependents from other states and/or counties?: Pitt County Veteran Services assist veterans/dependents whom reside in Pitt County. The North Carolina Department of Military and Veteran Affairs office (state office) serves any veteran/dependent that reside in North Carolina.

3. How do I obtain a copy of my military discharge (DD214)?: Contact Pitt County Veteran Services at 252-902-3090 for assistance with ordering your military discharge. You may also request a copy directly from the National Archives Records Center at www.archives.gov/veterans/military-service-records.

4. How do I receive VA health care?: You must complete VA Form 10-10-EZ , have a copy of your DD214 and contact the eligibly office at your local VA Healthcare center. They will determine your eligibility into the VA healthcare system. See the "How to Apply for VA Health Care" website here for more information.

5. How do I apply for VA Home Loan Guarantee?

Bring a copy of your DD214 to your local county veteran services office. They will complete VA Form 26-1880, attach a copy of your DD214, and both will be sent to the Dept. of Veteran Affairs for further processing.

If you currently have a lender you are working with, the lender can request the loan guarantee electronically.

6. Does Pitt County Veteran Services have funds to help veterans and/or dependents pay bill such as utilities, rent, grocery, etc.?

No, individuals are referred to community resources, such as Pitt County Department of Social Services.

Apply online for services and benefits with NC ePass. For assistance completing the online application call Pitt County Department of Social Services at 252-902-1110.

7. Does Pitt County Veteran Services provide transportation to veterans?: No, Pitt County Veteran Services does not provide transportation. Individuals are referred to community services, such as Pitt Area Transit System (PATS). For more information click here or call 252-902-2002.

8. I currently receive VA Pension or Compensation and I need to change my direct deposit information.

Veterans and/or recipients of VA monthly compensation can change their direct deposit information by contacting the US. Dept. of Veteran Affairs at 1-800-827-100 or online with VA.gov.

U.S. Department of Veteran Affairs has announced there will be a 8.7% COLA increase for Disabled Veteran Compensation/Pension and Survivor Payments for 2023.

9. Topic: Camp Lejeune Water Contamination

If you served at Camp Lejeune or MCAS New River for at least 30 cumulative days from August 1953 through December 1987 and you didn’t receive a dishonorable discharge when you separated from the military, you may file a disability claim for compensation if you have been diagnosed with one or more of the presumptive conditions. Please visit https://www.va.gov/disability/eligibility/hazardous-materials-exposure/camp-lejeune-water-contamination/ for more information.

Spouses/dependents of those affected by the Camp LeJeune Water Contamination can visit this link for more information https://www.clfamilymembers.fsc.va.gov/. The Camp Lejeune Family Member Program does not provide monthly compensation payments, but may provide reimbursement of expenses previously paid for presumptive conditions listed.

U.S. Department of Veteran Affairs has announced there will be a 8.7% COLA increase for Disabled Veteran Compensation/Pension and Survivor Payments for 2023.

10. Topic: Airborne Hazards and Burn Pit Exposures

If you served in Iraq, Afghanistan, and/or other areas of the Southwest Asia theater of military operations you may have been exposed to “airborne hazards” that are now linked to presumptive conditions and are now able to file disability claims for compensation. For more information please visit https://www.publichealth.va.gov/exposures/burnpits/index.asp and VA Airborne Hazards and Open Burn Pit Registry - Public Health.

U.S. Department of Veteran Affairs has announced there will be a 8.7% COLA increase for Disabled Veteran Compensation/Pension and Survivor Payments for 2023.

11. Topic: PACT ACT

The Sergeant First Class (SFC) Heath Robinson Honoring our Promise to Address Comprehensive Toxics (PACT) Act of 2022 is a new law that expands VA health care and benefits for Veterans exposed to burn pits and other toxic substances. The PACT ACT of 2022 expands and extends healthcare to veterans of the Vietnam War, Gulf War, and post 9/11 era, adding two more presumptive conditions to Agent Orange exposure, 20 new presumptive conditions to burn pits and other toxic exposures, more presumptive exposure locations for Agent Orange, and more presumptive exposure locations for radiation exposures. For more detailed information on the PACT ACT of 2022 please visit PACT Act - Public Health (va.gov)

U.S. Department of Veteran Affairs has announced there will be a 8.7% COLA increase for Disabled Veteran Compensation/Pension and Survivor Payments for 2023.

If you are a resident of Pitt County and you wish to file a claim, please call Pitt County Veteran Services for an appointment at 252-902-3090 or you may email accredited service officer: Zhona Moody at zhona.moody@pittcountync.gov, Trina Williams at trina.williams@pittcountync.gov, or Channing Ford at channing.ford@pittcountync.gov.

12. What do I need to file a claim with the Department of Veteran Affairs?

For Service Connected Disability Compensation, you will need the following basic information: DD214 and medical records, if possible, for each condition you wish to claim.

For Non-Service Connected Pension or Survivors Pension, you will need the following basic information: Veterans DD214, marriage license, previous marriage information, household income information from all sources, assets information, such as savings, checking’s, IRA, retirement, mutual funds, CD’s, money market, property value not including the house you currently live in or the car you drive. This program is for veterans that served during a war-time and for widows that were married to a veteran, who served during war time, at the time of their death.

U.S. Department of Veteran Affairs has announced there will be a 8.7% COLA increase for Disabled Veteran Compensation/Pension and Survivor Payments for 2023.

13. I need to file a claim.: If you are a resident of Pitt County and you wish to file a claim, please call Pitt County Veteran Services for an appointment at 252-902-3090 or you may email accredited service officer: Zhona Moody at zhona.moody@pittcountync.gov, Trina Williams at trina.williams@pittcountync.gov, or Channing Ford at channing.ford@pittcountync.gov.

14. Who do I contact for a mental health crisis or suicide prevention?: Veterans may contact the Dept. of Veteran Affairs Emergency Mental Health Services at 919-286-0411, ext. 1765418 or call the Suicide Prevention Coordinator at 919-286-0411, ext.161026.