911 Communications

A division of Pitt County Emergency Management, the 911 Communications Department serves as Pitt County's 911 location for public safety matters. Communications receives emergency response calls for all municipal and unincorporated parts of Pitt County, 24 hours a day.


The mission for the staff of the Pitt County Communications Department is to promote and enhance the quality of life in Pitt County by professionally dispatching the emergency Rescue, Fire, and Law Enforcement resources 24 hours-a-day by serving as Pitt County's Public Safety Answering Point.


The Pitt County 911 Communications Center is the Public Safety Answering Point for all agencies in Pitt County. We answer all 911 calls inside of Pitt County 24 hours a day, seven days a week and dispatch or transfer to appropriate agencies.

We dispatch all Fire and Medical emergencies in Pitt County and transfer all Law Enforcement calls to the correct agency.
  • 22 Fire Departments
  • 11 EMS (Emergency Medical Service) Departments
  • Transfer to 12 Law Enforcement Agencies
  • 1Quick Response Vehicle for EMS
  • 2 East Care Helicopters


All telecommunicators must be Nationally and State certified to perform Emergency Medical Dispatch (EMD). They also have to maintain a current CPR certification. Our staff consists of:
  • One Manager
  • One Assistant Manager/Training Coordinator
  • Two Shift Supervisors
  • Four Shift Leaders
  • Twelve Telecommunicators